Airbus gains first A220 and A330 Flight Hour Services customers in Africa with Air Tanzania and Uganda Airlines
Two new airline customers in Africa have selected Airbus’ Flight Hour Services (FHS) to support their respective Airbus fleets: Air Tanzania for its A220s and Uganda Airlines for its A330neos.
A220 Customer Services activities are being integrated into the Airbus network, in order to provide customers with improved and efficient support & services, fully supported by Airbus. This will leverage Airbus’ experience and resources in the following areas: field service representatives (FSRs) and customer support directors (CSDs); training materials; cabin operations; fleet performance; and flight simulation products.
“Services are core to the Airbus strategy, optimising the aircraft operations until dismantling and improving efficiency throughout the full life cycle,” Rémi Maillard, Head of Airbus Services, explained to the media during a press conference.
Global full-service aircraft lessor Aviation Capital Group (ACG), wholly owned by Tokyo Century Corporation, has signed a Memorandum of Understanding (MoU) for 20 A220s and a firm contract for 40 A320neo Family aircraft, of which five are A321XLRs.