Comprehensive & customised Technical Manuals
We empower customers
We deliver tailored instructions designed to efficiently operate the aircraft and minimise its downtime. All our manuals are accessible to pilots, maintenance and flight crews, through our centralised online portal: airnavX. We adopt a continuous improvement and innovation dynamic, providing our customers with new solutions which fulfil their operational requirements. Our team is also engaged in ground-breaking projects aimed at revolutionising the world of technical data.
Safeguarding your efficiency thanks to the Customer Care eXperience
As part of our Customer Care DNA, our priority is to empower our customers to use Airbus Technical Data efficiently and provide them with swift solutions to unforeseen events.
We are constantly available to assist TechData users through TechRequest and to identify areas for improvement, whether it be on TechData content or on digital portals.
Our network of regional TechData Representatives facilitates a privileged interface on TechData topics between Customers and Airbus.
Giving back to customers and ensuring expertise sharing
Thanks to our unique fleet-wide exposure as an Aircraft OEM Manufacturer, we continuously capture best practices and share how-do-I guidelines with customers:
- In the frame of the EIS preparation phase
- Through familiarisation courses on TechData packages or Electrical Load Analysis (ELA) updates
- Via informative notices in Airbus World WISE database and airnavX help center
- Thanks to regular webinars and the TechData symposium