Transitioning to Skywise Health Monitoring made easy

Skywise Health Monitoring is the next generation of digital services for real-time aircraft health monitoring and troubleshooting. An evolutionary solution, S. Health Monitoring offers increased platform capabilities in terms of stability, scalability, features and more when compared to the legacy solution “Airman-web”.

S. Health Monitoringtakes advantage of all of the benefits that information technology can now offer, providing a platform that is able to manage much bigger amounts of data, much faster.

S. Health Monitoring provides airlines’ Line Maintenance, Maintenance Control Centre (MCC) and Engineering departments with all the information required for an efficient management of unscheduled maintenance events, aiming at ensuring aircraft dispatch and maximising overall availability of the fleet.

Airbus helps airlines seamlessly transition to S. Health Monitoring. Here’s how:

Following contract signature, a Kick-Off Meeting is organised to explain the transition process and nominate focal points, both for the airline and Airbus. On the airline side, these will include representatives from the Maintenance Control Centre, Engineering and Information Technology.

A checklist – covering internet connectivity and browser availability, security verifications and user authorisations as well as the list of aircraft to be monitored at deployment – is presented to verify the status of all necessary prerequisites.

Following the KOM, the preparation phase includes key user training and connection of all concerned aircraft. This phase will normally last for one month.

Following the preparation phase is the implementation phase.

For about 2 months, the airline will work with both Airman and S. Health Monitoring in parallel. Key users start using S. Health Monitoring, although not in operations. During this period, there are checkpoint meetings every two weeks to collect the airline’s feedback. Toward the end of this period, the key users prepare the transition across the airline’s teams. Following this, for a further month, or longer if required by the customer, the preparation of S. Health Monitoring’s entry into service sees it becoming the main tool but with Airman still in place as a backup in case of issues.

At the end of this month, there is a decision gate for migration to the operational phase, which is the full operational use of S. Health Monitoring and shut down of Airman. To proceed to this stage, the airline signs an agreement letter stating that S. Health Monitoring covers all Airman functionalities. Also at this point, Service Level Agreements are put in place and TechRequest support starts. TechRequest is also the interface through which airlines can request changes or additional features for S. Health Monitoring. 

In the best case scenario, the migration from Airman-web to S. Health Monitoring can be completed in 90 days, but support from Airbus is completely tailored to the individual airline’s needs and constraints and can include additional training, on-site training and visits or even deployment freeze should the need occur.

Over twenty years ago, many Airbus operators started using Airbus’s health monitoring software, Airman. This radically changed the management of maintenance for incoming aircraft. Today, with ever evolving technology, health monitoring takes another step forward with a much more powerful platform, S. Health Monitoring.

S. Health Monitoring allows you to manage unscheduled maintenance events efficiently and in real-time to make sure your aircraft keep doing what they do best: flying.